PRIVACY POLICY
1.STATEMENT OF INTELLECTUAL PROPERTY RIGHTS
The website https://pehrarora.com/ is owned by PEHR ARORA and M/S GOPALSONS SELECTIONS. All the products, designs, images, layouts and other content displayed on this website is the intellectual property of Pehr Arora.
Pehr Arora™ and https://pehrarora.com/ are trade names and/or trademarks of Pehr Arora and its affiliates. Nothing contained within the website should be construed as granting any license or the right to use any trademark/trade name/design/copyright without the prior written consent of the owner of the website. Any misuse or unauthorised of the intellectual property on this website will not be permitted and will be strictly dealt with as per the applicable laws of India. You acknowledge that your use of the contents on this website is for personal, non-commercial use. Any links to third party websites are provided solely as a convenience to you. We are not responsible for any damage that may result from your access to or reliance on these third-party websites.
2.SECURITY AND PRIVACY POLICY
Your privacy and the security of your personal information is very important to us. This policy describes how we treat user information that we collect from https://pehrarora.com/ and other offline sources. This privacy policy applies to current and former visitors to our website. By visiting our website, you AGREE to this privacy policy.
a.Security measures:
We maintain physical & electronic safeguards that are designed to protect our customers’ personal information. In the event of a breach of the confidentiality or security of your personal information, we will notify you as necessary and to the extent possible so you can take appropriate protective steps. Unless you indicate otherwise, we may notify you under such circumstances using the email address you provided to us when you registered with our website. We restrict access to customers’ personal information to authorised employees. Authorised employees may use our customers’ personal information for internal business purposes only. Our employees are bound by internal policies that require them to maintain the confidentiality of our customers’ personal information. Employees who violate these requirements are subject to disciplinary action, up to and including termination.
b. Information we collect:
We might collect your billing name, billing address, email, mobile number, address and payment method when you buy the products. Credit/ debit card information will be obtained and processed by our online payment partners. We reserve the right to use and share your information in the event we believe doing so is necessary to operate this website or where such disclosure may be required by law, or to protect our right or the rights of others. We may share your personal information with third parties or affiliates with whom we have contracted to perform services on our behalf. All companies that act on our behalf are contractually obligated to keep the personal information we provide to them confidential and to use the personal information we share only to provide the services we ask them to perform. We collect your information for website usage, online transactions and store transactions only.
c. Cookie Policy
A cookie is a small text file that we place on your mobile device to enable various features of https://pehrarora.com/. “Cookies” are used to store user preferences and to track user trends, so as to enhance your interactive experience and generally improve our services to you. You can change your cookie settings to accept or not accept cookies in your browser settings. If you do accept a “cookie”, you thereby agree to our use of any personal information collected by us using that cookie.
3.ORDERS
This website offers for sale certain products (the “products”) domestically (i.e. in India) and internationally. If you purchase any products, you will be responsible for paying any applicable tax, which will be elaborated at the time of checkout. You can register by clicking on the registration link and create an “account” at our website. You may register as soon as you have finished shopping or check out as a guest. Our registration process is fast, free, and will save you time for future purchases. By creating an account with our store, you will be able to move through the checkout process faster, store multiple shipping addresses, view and track your orders in your account and more. We take no responsibility for any order placed/ refund claimed by any minor, any person of unsound mind, unauthorised agents and/or any person otherwise incompetent to place such order/claim refund.
4.PAYMENTS
You may opt for a payment method from under the following heads:
If your payment method has been declined, do one of the following:
5.RETURN/EXCHANGE POLICY
All products ordered from the website and successfully delivered to the customer cannot be returned or exchanged without valid reasoning approved by Pehr Arora team as they are made to order.
6.COMMUNICATIONS
When you send e-mails to us, you are communicating with us electronically. You will be required to provide a valid phone number while placing an order with us. We may communicate with you by e-mail, SMS, phone call or by posting notices on the website or by any other mode of communication. For contractual purposes, you consent to receive communications including SMS, e-mails or phone calls from us with respect to your order.
7.PROMOTIONS AND DISCOUNTS POLICY
Sale offers are valid for a limited time and are valid on online purchases only at https://pehrarora.com/, unless otherwise noted. We reserve the right to change or cancel promotions or discounts at any time. We reserve the right to introduce the promotions (individually or collectively) at intervals of our choice. While these general terms of this promotions policy set out our terms and conditions governing all of our promotions, we may also provide separate terms governing each one of its promotions. We may provide the promotions on a select range or on all of our products. Notwithstanding the term of the promotions, the promotions will be operational only until stocks last, and we shall reserve the unconditional right to modify, suspend, or cancel any promotion any time.
8.LEGAL DISCLAIMER
While efforts are made to keep the information on this site accurate and timely, we do not guarantee or endorse the content, accuracy or completeness of the information, text, graphics, hyperlinks and other items contained herein or on any other server. This site and the materials, information, and references to services and products herein, including without limitations, text, graphics and links, are provided “as is” without representations or warranties of any kind, whether express or implied. We do not represent or warrant that the functions contained in the site will be uninterrupted or error free, that defects will be corrected or that the site or the server that makes the site available, are free of viruses or other harmful components. We do not make any warranties or representations regarding the use of the materials in the site in terms of their completeness, correctness, accuracy, adequacy, usefulness, timeliness, reliability or otherwise.
9.LIMITATION OF LIABILITY
This website’s entire liability, and your exclusive remedy, in law, in equity, or otherwise, with respect to the website content and products and/or for any breach of this agreement is solely limited to the amount you paid, less shipping and handling, for products purchased via the website. We will not be liable for any direct, indirect, incidental, special or consequential damages in connection with any transaction or the products in any manner, including liabilities resulting from (1) the use or the inability to use the website content or products; (2) he cost of procuring substitute products or content; (3) any products purchased or obtained or transactions entered into through the website; or (4) any lost profits you allege.
Some jurisdictions do not allow the limitation or exclusion of liability for incidental or consequential damages so some of the above limitations may not apply to you.
We make no legal representation that the website or products are appropriate or available for use in locations outside India. You may access the website from outside India at your own risk and initiative and must bear all responsibility for compliance with any applicable foreign laws.
10.INDEMNIFICATION
Upon visiting this website you agree release, indemnify, defend and hold harmless PEHR ARORA and any of its contractors, agents, employees, officers, directors, shareholders, affiliates and assigns from all liabilities, claims, damages, costs and expenses, including reasonable attorneys’ fees and expenses of third parties relating to or arising out of your use of the website content; your use of the products; your violation of any provision of these terms; any unauthorised information or data you supplied to us. You will have sole responsibility to defend us against any claim, but you must receive our prior written consent regarding any related settlement.
11.TERMINATION
We reserve the right to terminate your access to the website if we reasonably believe, in our sole discretion, that you have breached any of the terms and conditions of these terms. Following termination, you will not be permitted to use the website and we may, in our sole discretion, and without advance notice to you, cancel any outstanding orders for products. If your access to the website is terminated, we reserve the right to exercise whatever means we deem necessary to prevent unauthorised access of the website. These terms will survive indefinitely unless and until we chose in our sole discretion and without advance notice to you, to terminate it.
12.COMPLAINT GREVIENCES
If you have any queries or questions about these terms, please contact us at:
GOVERNING LAW AND JURISDICTION
This website originates from New Delhi, Delhi, India. The laws of India without regard to its conflict of law principles will govern these terms to the contrary. You hereby agree that, all disputes arising out of or in connection with these terms shall be submitted to the exclusive jurisdiction of the Courts located in New Delhi, Delhi. By using this website or ordering products, you consent to the jurisdiction and venue of such courts in connection with any action, suit, proceeding or claim arising under or by reason of these terms. You hereby waive any right to trial by jury arising out of these terms.